Post and Packaging
POST AND PACKAGING
The cost of postage within the UK is as follows: -
Royal Mail 1st Class
- Orders under £20.00 are £3.50
- Orders over £20.01 and below £50.00 are £4.60
- Orders over £50.01 and below £100.00 are £6.75
- Orders over £100.01 are free
Royal Mail Tracked ® with Signature
- Orders under £20.00 are £5.25
- Orders over £20.01 and below £35.00 are £6.25
- Orders over £35.01 and below £100.00 are £10.00
- Orders over £100.01 are free
Royal Mail Special Delivery Guaranteed by 1pm
- Orders under £50.00 are £10.00
- Orders over 50.01 and below £100.00 are £12.75
- Orders over £100.01 are free
PLEASE NOTE: ORDERS SENT BY ROYAL MAIL FIRST CLASS OR ROYAL MAIL SIGNED FOR FIRST CLASS ARE ONLY COVERED UP TO A LIMITED VALUE. FOR ADDITIONAL PROTECTION, FOR ORDERS IN EXCESS OF £50, IT IS RECOMMENDED THAT YOU SELECT THE ROYAL MAIL SPECIAL DELIVERY SERVICE.
For particularly heavy or bulky items, Parcel Force express48 may be used. Delivery times for mail sent by first class mail is between 1 to 3 days and for Parcel Force express48 the delivery time is estimated to be 2 working days. Dorset Patchworks cannot be held liable for these estimates and they should be used as a guide only.
Dorset Patchworks reserves the right to notify you in the event that the postage is significantly higher than the postage rate appearing at the checkout stage due to the weight or size of the order. Dorset Patchworks will in these circumstances email you with details of the amended cost of postage and will only proceed with the order upon receiving confirmation from you in writing (this may be communicated by email) that you accept the amended postage rate.
Due to the introduction of the General Product Satefy Regulations as from 13th December 2024 Dorset Patchworks will no longer be able to accept orders from the following countries:
Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxemburg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden as well as Northern Ireland
Dorset Patchworks will accept orders from countries in Europe Zone 3 and in World Zones 1, 2 and 3 as listed below. Orders to those countries will be sent using Royal Mail International Tracked & Signed or Parcelforce Worldwide.
European Countries
Europe Zone 3
Andorra, Georgia, Iceland, Liechtenstein, Moldova, Norway, Switzerland, Ukraine
- Orders under £10.00 are £15.95
- Orders over £10.01 and below £50.00 are £16.70
- Orders over £50.01 are £19.20
The cost of postage to World Zone 1 countries listed below is as follows:-
Canada, Hong Kong, India, Israel, Japan, Pakistan, South Africa
- Orders under £10.00 are £22.40
- Orders over £10.01 and below £35.00 are £25.30
- Orders over £35.01 are £30.20
World Zone 2
The cost of postage to World Zone 2 countries listed below is as follows:-
Australia, New Zealand and Singapore
- Orders under £10.00 are £24.85
- Orders over £10.01 and below £35.00 are £28.10
- Orders over £35.01 are £35.80
World Zone 3
The cost of postage to World Zone 3 country listed below:
United States of America
- Orders under £10.00 are £24.70
- Orders over £10.01 and below £35.00 are £27.65
- Orders over £35.01 are £31.85
Delivery times for overseas destinations are variable. For European destinations estimated delivery is between 2-11 working days and for countries in World Zones 1, 2 and 3 (as listed above) the estimate is 3-11 working days. Dorset Patchworks cannot be held liable for these estimate and they should be used as a guide only.
If your country is not listed within the World Zones, please contact us and we will provide an estimate.
Dorset Patchworks will obtain additional compensation cover from Royal Mail if requested by you. Please contact Dorset Patchworks for details of the cost of such additional compensation cover.
Dorset Patchworks will obtain proof of postage.
Dorset Patchworks reserves the right to notify you in the event that the postage to your chosen destination is significantly higher than the postage rate due to the weight or size of the order. Dorset Patchworks will in these circumstances email you with details of the amended cost of postage and will only proceed with the order upon receiving confirmation from you in writing (this may be communicated by email) that you accept the amended postage rate.
Dorset Patchworks will not accept orders from customers where a delivery address is a PO Box.
If you provide us with incorrect delivery details which results in non-delivery of your order or the return of your order we reserve the right to charge additional postage to re-send your order to the correct address.
DUTY PAYMENTS AND CUSTOMS
Products delivered to some destinations overseas may be subject to taxes, fees, levies or other charge. The recipient of goods sent by Dorset Patchworks to an overseas destination is responsible for any import duty, taxes or otherwise which may be payable. Dorset Patchworks has no control over such charges and cannot be held liable for any such duties. If you require information about import duties you should contact your local customs office for further information before placing an order.